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CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 268-560-0070 or send us an email at rebelrose@mysite.wix.com

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How do I track my order?
 

You will receive a shipping confirmation via email once your order has left our warehouse that includes a tracking link for your order. Click on the link in the email to view tracking information.

 

 

How do I return an item?

You can return items purchased in their original, unused condition for a full refund of their merchandise value. We accept returns within 15 days of the original delivery date. Credit from your return will be issued to the original form of payment used when the order was placed.
How do I cancel or change my order?
Because your order is processed as quickly as possible, there is a 15 minute window for order cancellation. Please call us immediately at 268-560-0070 immediately if you have placed an order in error.

 

 

How do I exchange an item?
Unfortunately, we are unable to perform online exchanges at this time. If you need to exchange any or all of your purchased items, please first check availability on our site. If the preferred item is available, please place a new order and follow the return instructions above to send back your original order.

 

What about my privacy? 
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at RebelRose.com possible and to enhance your overall shopping experience.

 

FREQUENTLY ASKED QUESTIONS

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